Privacy Policy
PRIVACY POLICY STATEMENT
We take your privacy seriously and this statement sets out how we collect, use and process your information.
Collection and Use of Personal Data
Personal data is information that can be directly or indirectly used to identify you. Personal data also includes anonymous data that can be used to directly or indirectly identify you. Personal data does not include data that is irreversibly anonymous or aggregated in such a way that it does not allow us, even when combined with other information, to identify you.
Promoting safety
We respect the principles of legality, legitimacy and transparency, use and process the minimum amount of data within a limited scope of purpose and take technical and administrative measures to protect data security in conjunction with our Shopify service platform.
We use personal data to help verify user accounts and activity, as well as to promote safety and security, for example, by monitoring for fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the security of our products and services.
Here is a description of the types of personal data we may collect and how we may use it:
What personal data we collect
Data you provide: We collect personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or our online chat tool. If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, as well as billing, shipping and contact details.
Data about your use of our services and products: When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, your device’s IP address, your operating system, the type of Internet browser you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location to enable us to improve our products and services.
How we use your personal data
In general, we use personal data to provide, improve and develop our products and services, to communicate with you
with you, to provide targeted advertising and services, and to protect the company and our customers.
Providing, improving, and developing our products and services: We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in offering products and services and for business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs.
Some of these activities have additional rules, which may contain additional information about how we use personal data, so we encourage you to read these rules carefully before participating.
Voulu Jewelry
Communicating with you: Subject to your prior express consent, we may use personal data to send you marketing communications regarding our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to unsubscribe (opt-out).
We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications regarding their products and services.
Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications and to determine the effectiveness of our promotional campaigns.
NOTE: For any of the uses of your data described above that require your prior express consent, please note that you may withdraw your consent by contacting us.
Definition of "Cookies"
Cookies are small pieces of code used to store information in web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store in your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this cookie statement, we refer to all of these technologies as “cookies.”
Use of Cookies
We use cookies to provide, protect, and improve our products and services, for example, by personalizing content, serving and measuring ads, understanding user behavior, and providing a safer experience.
Please note that the specific cookies we may use will vary depending on the specific websites and services you use.
Data Disclosure or Storage, Transfer and Processing
Compliance with legal obligations: Due to mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have already occurred and certain legal obligations need to be fulfilled. Processing of personal data of EEA residents ---
As described below, if you reside in the European Economic Area (EEA), our processing of your personal data will be legitimate: Whenever we ask for your consent to process your personal data, such processing will be justified under Article 6(1) of the General Data Protection Regulation ("GDPR").
For purposes of reasonable implementation or enforcement of this article: We may share personal data with all affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Legal Compliance and Safety or Protecting Other Rights It may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for us to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
Your rights
We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data we have collected. You also have the right to restrict or object, at any time, to further processing of your personal data. You have the right to receive your personal data in a structured and standard format.
You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we hold.
There are instances where applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we hold. You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe and, in any event, within 30 days.
Third Party Websites and Services
When a customer operates a link to a third party website that has a relationship with us, we assume no obligation or responsibility for such policy because of the third party's privacy policy. Our websites, products and services may contain links or the ability to access third party websites, products and services. We are not responsible for the privacy practices employed by such third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies only to data collected by us through our products and services. We encourage you to read the privacy policies of third parties before proceeding to use their websites, products or services.
Data Security, Integrity and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Changes to this Privacy Statement
We may periodically change this Privacy Statement to keep up with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of this Privacy Statement means that you accept the revised Privacy Statement.
If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you have created.
If you have any questions or concerns regarding our privacy policy, please contact Customer Service - contato@voulujoias.com.br
When making a purchase, the customer will agree to the conditions and rules determined by the Voulu Joias store.
For help:
Use the phone (31) 97317-9184
Our email: sac @voulujoias.com.br
Our ON LINE CHAT through our page
Mailing address:
Voulu Jewelry
Cisne Avenue, 704 V - Alphaville - Ingleses Lagoon.
Zip code: 34018-010 - City: Nova Lima - MG
